For Tenants
For Landlords
First, sign up for an account. It’s free and only takes a minute. Once you have confirmed your email address, login and go to the Read Reviews page. Type in your property address. The site will run a check for any reviews previously entered for your address. If a review has been entered for your address - you will see a matched address appear in a short drop down field. Simply select it and then click the Search button to pull up all submitted reviews. If no matched addresses appear, this is because your property does not yet have a review submitted for it.
If a match appears and you can click through to the next screen, you will see a short list of reviews submitted for your property. Click on one of them to read the review. Click on the “Claim Ownership” button, and you will be prompted to provide evidence or documents supporting your ownership claim. We ask for a copy of the current Land Title with your name on it (which is publicly available) as well as a copy of your Drivers License or other state or federal ID. For information on how we treat your personal information please read our Privacy Policy.
You will receive a confirmation email informing you as to whether your Ownership Claim has been approved, or not - within 3 business days. Please be sure to also check your junk mail folder if you have not seen the email come through. If you are approved, all reviews for your property will have an “Ownership claimed” button next to them, and you now have right of reply to the review.